Privacy Policy

Last Updated: May 19, 2026

At NUM (operating under the parent corporate entity Nandini Udupi Mithai), accessible via nandiniudupi.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of personal information that is collected, recorded, and utilized by our platform when you browse our site or execute a purchase.

By utilizing our website and services, you hereby explicitly consent to our Privacy Policy and agree to its terms.

1. Information We Collect

To process your e-commerce orders and deliver your products efficiently, we collect the following personal data when you create an account or check out:

• Identity Data: Full Name.

• Contact Data: Delivery Address, Billing Address, Mobile/Phone Number, and Email ID.

• Transaction Data: Details about products you purchased and order values. (We do not store your credit/debit card numbers; all payments are processed securely by external PCI-DSS compliant payment gateways).

2. How We Use Your Information

We utilize the collected information strictly to fulfill our commitments to you, which includes:

• Processing, packing, and dispatching your clean cosmetics and organic orders.

• Providing real-time automated transit updates via SMS, WhatsApp, and Email.

• Managing customer support tickets and addressing product inquiries.

• Enhancing our storefront layout, website performance, and user experience.

• Delivering occasional promotional updates, seasonal offers, or new product launches (only if you have opted-in to receive them).

3. Cookies, Tracking Pixels, and Advertising Data

Like any modern e-commerce platform, nandiniudupi.com utilizes standard "Cookies" and tracking technologies.

• Log Files & Pixels: We utilize industry-standard analytics tools, including Meta Pixel and Google Analytics, to track visitor behavior, monitor site traffic patterns, and optimize our digital advertisement campaigns.

• What They Track: These cookies register non-personally identifiable metrics such as your browser type, IP address, time stamps, and pages visited. This data is used solely to show you relevant product advertisements across social media networks and improve our digital marketplace. You can choose to disable cookies through your individual browser settings if you wish.

4. Third-Party Data Sharing (Logistics & Payments)

We do not sell, rent, or trade your personal data to third-party marketing companies. We only share your information with essential, verified service providers to execute your orders:

• Logistics Partners: Your name, address, and phone number are shared with our shipping partners (such as Delhivery) purely to execute doorstep delivery.

• Payment Gateways: Your contact details are securely passed to our authorized gateway partners to process secure online transactions and prevent financial fraud.

5. Data Security

We implement robust, industry-standard Secure Sockets Layer (SSL) encryption protocols across our entire Hostinger store framework. Your personal data is stored securely behind protected networks. While no digital transmission over the internet can be guaranteed 100% secure, we take every commercially viable measure to safeguard your customer records against unauthorized access or disclosure.

6. Your Data Rights

You have the right at any time to request access to the personal data we hold about you, request corrections to your address details, or ask us to delete your contact information from our active promotional marketing databases. To exercise these rights, please contact our support desk directly.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Any modifications will become active immediately upon posting the updated date at the top of this page.